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Serving Multnomah County

Delivery, Placement and Pickup Across the Portland Metro

How a unit reaches the spot, is set level and is collected, with the delivery window set by distance and by the route across the Columbia.

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Delivery

Delivery, Placement and Pickup: what it covers

Quick answer

Portland Porta Potty Rental delivers portable toilets across the service area, which is drawn at about 31 km from downtown and reaches three Oregon counties and four Washington towns across the Columbia. Delivery, placement and pickup are agreed on the first call, and the window is set by distance and by the route the truck can take.

Delivery, Placement and Pickup illustration for Portland, OR

Delivery is where many problems start: a truck that cannot turn, a spot that is not level or a unit that arrives at the wrong gate. A delivery plan settles the route, the spot and the time before the truck leaves, so the unit goes down once and in the right place.

The metro straggles in several directions. It runs west into Washington County, south into Clackamas County and north across the Columbia into Clark County, Washington. The 31 km radius is set for that spread, and the furthest towns, Ridgefield and Washougal, sit at about 30 km.

Pickup is planned with the delivery. A unit is collected on the agreed day after the last visit, and the spot is left clear. For a park or a street event, the pickup window is part of the permit's terms, and the crew keeps to it.

Service area
Portland & Multnomah County
Availability
Phones answered 24/7
Warning signs

Signs you need delivery, placement and pickup

Keep clear of the truck while it reverses and while the unit is lifted or set. Do not stand under an overhead line or near a wet bank. Report a blocked spot or an unsafe ground condition to the number on the order before the truck arrives.

  • The spot is across a lawn, a curb or a ditch from the road
  • The route has an overhead line or a low branch the truck cannot clear
  • The unit is needed the same day and the spot is not confirmed
  • The pickup window was set for a day the site is not ready
  • The spot is across the river and the route has not been checked
  • A park or street placement has a window set by a permit
Our process

How our delivery, placement and pickup visit works

  1. Confirm the address, the spot and the route

    The exact spot, the truck route and any obstacle are confirmed on the first call or by a site check.

  2. Set the window from the distance and the crossing

    The window is set by the distance from downtown, the traffic and, for a spot across the river, the bridge route.

  3. Deliver and set the unit level

    The unit is delivered on the agreed day and set on the spot, leveled and checked, with the crew confirming the spot before leaving.

  4. Agree the pickup window in advance

    The pickup is agreed at delivery. A permit's window follows the permit's terms, and a project's window follows the end of the work.

  5. Collect and leave the spot clear

    The unit is pumped, cleaned and collected in the window, and the spot is left clear with a record of the pickup.

How distance and the river change the window

Distance changes the drive and the window. A spot across the Columbia adds a crossing, and the window is set to allow for it on the first call.

The service area is about 31 km from downtown at its furthest. A truck that drives to the edge spends a larger part of its day on the road, so the window is planned around it.

A delivery across the river has a crossing in the route. The time of day and the traffic on the bridge route set the window, and the crew confirms it before the truck leaves.

A near-city spot is not automatically quicker. A narrow street can take longer than a clear road to a more distant spot, so the route is checked as well as the distance.

What a placement spot needs

A placement spot needs firm, level ground, a clear truck route and no obstacle in the truck's path. The spot is confirmed before delivery, and a spot that needs a base is agreed before the order.

Firm ground is the first requirement. Asphalt, concrete and compacted gravel are the usual surfaces, and soft grass after rain is not.

A level spot keeps the door closed and the unit drained. A slope is handled with a base where possible, and a spot that cannot be leveled is changed.

The truck route must be clear of overhead lines, low branches, narrow gates and parked cars. A spot that cannot be reached is not forced.

Setting the pickup window

The pickup window is agreed at delivery. A permit's window follows the permit's terms; a project's pickup follows the end of the work.

A project's pickup is set for the day after the work finishes, so the unit is not collected while the crew still needs it.

An event's pickup follows the close and any condition the permit sets. The crew keeps to the window without exception.

A change to the window is made by a call to the number on the order, and the new time is written into the record.

If the spot is not ready

If the spot is not ready when the truck arrives, the delivery is delayed or moved and the customer is told. The crew does not set a unit on ground that is not safe or level.

A spot blocked by a parked car, a skip or a pile of material cannot take the unit. The driver calls the number on the order and waits within the agreed time.

A spot that is not level or firm is reported, and the nearest suitable ground is agreed with the customer.

The record notes the delay and the reason, so the next delivery is planned with the fix in place.

Options

Types and options for delivery, placement and pickup

Near-city delivery

A spot inside the city or the inner suburbs, usually served in a short window on the day booked.

Outer-county delivery

A spot in Washington or Clackamas county, served in a longer window with the route confirmed in advance.

Across-the-river delivery

A spot in Clark County, Washington, served with the crossing planned and the Washington rules asked for on the spot.

Multnomah County

Why delivery, placement and pickup is different in Portland metro, Oregon

The service area runs from Ridgefield and Washougal in the north-east and north-west to Canby and Wilsonville in the south, and from Beaverton and Hillsboro in the west to Troutdale and Gresham in the east.

The 31 km radius was widened for the towns across the river and the towns at the outer edge, with the reasons set out in the service's rules.

The permit's pickup terms apply to events on public ground, and the City's office sets them for each event.

One call and it gets handled.

Tell us when you need someone and we book the earliest visit a delivery, placement and pickup technician has, and you approve the price before any work starts.

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Where we work

Delivery, Placement and Pickup across Multnomah County

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Related

Standard Portable Toilet Rental

The standard single-stall unit for events, projects and yards across the Portland metro, delivered, placed, serviced and collected on a set schedule.

Clark County, Washington Service

Delivery and service to the Clark County towns across the river, planned under Washington's own rules, which are asked for on each order.

Suburban and County-Line Service

Service for the towns across Multnomah, Washington and Clackamas counties, each with its own park and street rules, asked before a unit is placed.

Road and Housing Construction Toilets

Units for road and housing crews on both sides of the river, placed at the gate or near the work, moved with the job and serviced to the shift pattern.

Guides

Read before you book

FAQ

Delivery, Placement and Pickup FAQs

How far does the service area reach?

About 31 km from downtown, across the Oregon counties and four Washington towns in Clark County.

How long is the delivery window?

It depends on distance, traffic and any crossing. It is set on the first call.

Who decides when a unit is picked up?

The pickup day is agreed at delivery. For a permitted event, the permit's terms set the window.

What if the spot is blocked when the truck arrives?

The driver calls the number on the order and waits within the agreed time. If still blocked, the delivery is moved.

Is the unit placed where I say?

Yes, if the spot is firm, level and reachable. If not, the crew suggests the nearest suitable ground and agrees the change.

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