Weekly yard or project schedule
A unit at a quiet site, serviced once a week on a fixed day, with a call-in visit available.
Serving Multnomah County
Portable Toilet Servicing and Pumping Schedules in Portland
The visit schedule that keeps units clean and usable, with pumping done by a licensed hauler and the record kept for the customer.
- Standard, ADA and trailer units
- Rose Festival, concerts and park events
- Construction sites and crews
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Fastest: call (888) 351-0294. Or send this and we call you back.
Servicing
Servicing and Pumping Schedule: what it covers
Quick answer
A portable toilet is only as good as its last visit. Portland Porta Potty Rental runs servicing on a schedule written for each rental, with the tank pumped by a hauler that meets Oregon's septage rules, the unit cleaned and restocked, and a written record of every visit.
Think of the schedule as a promise with dates on it. The unit is pumped before the tank can overflow, cleaned before the next user sees it and stocked before the crowd arrives, and every one of those visits leaves a line in the record.
In Portland the rhythm changes by job. A parade route is served before the crowd, at a lull in the procession and after the last float; a housing site is served at the start, midday and close of each shift; a long rental sits on a fixed weekly day with extra calls on hot afternoons.
Each schedule is written on the order before the first delivery, so the crew and the customer agree on the days without a phone call each week.
- Service area
- Portland & Multnomah County
- Availability
- Phones answered 24/7
- Phone
- (888) 351-0294
Warning signs
Signs you need servicing and pumping schedule
Do not open, drain or tip a unit yourself, and do not put solvent, rubbish or sharp objects into it. Keep the hose and the connection clear of foot traffic during a visit. Report a smell, a leak or a full tank to the number on the order.
- The tank is full before the next scheduled visit
- A unit smells strongly from the vent on a warm afternoon
- The paper or the sanitizer is empty at the start of a shift
- A visit was missed and no one has a record of why
- A parade or a match has used the units faster than the schedule allowed
- A unit's floor is wet when it is first used in the morning
Our process
How our servicing and pumping schedule visit works
Set the visit days from the use
The schedule is set from the number of users, the length of the rental and the heat, and written into the order.
Pump, clean and restock on each visit
The tank is pumped by the licensed hauler, the unit is cleaned inside and out, and the paper and sanitizer are restocked.
Check the unit's condition
The door, latch, lock, vent and base are checked. A fault is repaired on the spot where possible and reported where it cannot be.
Add visits for heavy use and heat
A busy day or a hot spell adds a visit. The customer can ask for one on the phone and the crew is sent when it can reach the unit.
Record each visit
Each visit is written into the record with the unit, time, work done and any fault. The record is shared on request.
When a tank needs emptying
The trigger is the tank's level, not the calendar. The schedule is built so that the expected use fills the tank no sooner than the next visit.
A household's unit can run a week before it needs emptying. A unit that serves a full crew can fill in a single long day, which is why the frequency is set from the crew, not the rental's length.
Each visit reads the level, and the next date is moved in or out to match what the crew found. A tank that filled early is a signal that the schedule, not the unit, needs changing.
Heat makes the tank work faster. On the hottest days the next visit is brought forward, and that change is written into the record.
The sequence on a single visit
Each visit follows the same order: pump, clean, restock, check. Doing the steps in that order keeps the crew off a wet floor and the stock off a dirty surface.
The pump comes first, through a sealed connection to the hauler's truck, using the method for the unit's design. The connection is wiped and capped before anything else is touched.
Cleaning follows, covering the bowl, the seat, the floor and the door, with the product the unit is built for and the protection that product requires.
Restocking and the check finish the visit: paper, sanitizer, a working light and a latch that closes.
Hauler, license and disposal
The pumping business holds the Oregon DEQ license, and the City's program applies where the hauler discharges at the Columbia Boulevard plant. The disposal site is named on the record for each pumping.
The license and the City permit are the hauler's documents. The customer asks for them on the first call, and the answer is kept on the order.
A disposal site that is permitted and named is the last check in the chain. The site appears on the record of each pumping.
Nothing is disposed of on the rental site or in a yard. Any question about where a load went is answered from the record.
Missed visits and the record
A missed visit is written down with its reason, and the next visit moves forward. The customer hears about it at once rather than discovering it later.
A closed road, a blocked gate or a permit hold can stop a visit. The crew calls the number on the order and proposes the next time it can reach the unit.
A visit lost to the crew's own scheduling is treated as a fault in the plan and reviewed before the next week.
The record of the rental, from the first pumping to the last, is handed over at the close, and a copy is available during the rental.
Options
Types and options for servicing and pumping schedule
Event schedule with peaks
A unit at an event, serviced several times a day on the peak days and less often on the quiet ones.
Crew schedule with shifts
A unit on a road or housing site serviced to the crew's shifts, usually at the start, midday and end of the shift.
Multnomah County
Why servicing and pumping schedule is different in Portland metro, Oregon
The City's septage hauler program applies to haulers discharging at the Columbia Boulevard plant, and whether an operator outside the city must hold the same permit was not confirmed.
Servicing on the Washington side follows Washington's rules, which were not searched for this site.
The record is kept so the organizer, the permit holder or an insurer can see the service history.
Still stuck? We pick up 24/7.
If it's an emergency, call now. For non-urgent servicing and pumping schedule, send the form and we'll call you back.
Where we work
Servicing and Pumping Schedule across Multnomah County
- Servicing in Beaverton
- Servicing in Lake Oswego
- Servicing in Tigard
- Servicing in Milwaukie
- Servicing in Happy Valley
- Servicing in Gladstone
- Servicing in Clackamas
- Servicing in West Linn
- Servicing in Tualatin
- Servicing in Fairview
- Servicing in Gresham
- Servicing in Damascus
- Servicing in Oregon City
- Servicing in Hillsboro
- Servicing in Sherwood
- Servicing in Troutdale
- Servicing in Marylhurst
- Servicing in Boring
- Servicing in Wilsonville
- Servicing in Cornelius
- Servicing in Canby
- Servicing in Vancouver
- Servicing in Camas
- Servicing in Brush Prairie
- Servicing in Washougal
- Servicing in Ridgefield
Not sure if you're covered? Check your ZIP code.
Related
Related services
Standard Portable Toilet Rental
The standard single-stall unit for events, projects and yards across the Portland metro, delivered, placed, serviced and collected on a set schedule.
Oregon Septage Hauling Rules
The City's septage hauler program and the DEQ license for pumping and hauling a portable restroom, and what the customer should ask.
Long-Term Job Site Rental
A rental for the length of a multi-month project, with a fixed weekly servicing plan, a repair route for damaged units and a written record.
Park Event Restrooms and the Parks Permit Form
Units for a park event, with the count taken from the City's permit form for a park without restrooms and the delivery and pickup terms it sets.
Guides
Read before you book
What Moves the Price of a Porta Potty Rental in Portland
No honest price list exists for a portable restroom in Portland, because the figure depends on the count, the days, the distance, the ground and the servicing.
Oregon's Rules for Pumping and Hauling a Portable Restroom in Portland
The City of Portland's septage hauler programme, run by its Bureau of Environmental Services, covers haulers who discharge at the Columbia Boulevard plant, and it defines septage to include waste from chemical toilets.
FAQ
Servicing and Pumping Schedule FAQs
How often is a unit pumped?
When the tank is near full, on a schedule set from the use and the heat.
Can I ask for an extra visit?
Yes. Call the number on the order and the crew is sent when it can reach the unit.
Who does the pumping?
A licensed hauler under the state rules and, within the city, the City's septage program.
What happens to the waste?
It is taken to a permitted disposal site and kept separate from other material.
What if a visit is missed?
The reason is recorded, the customer is told and the next visit is brought forward.